108 - Pool View King Suite

Never stay here! Positive: The location Negative: The lack of service, the dirty bed sheets with hair all over them, the pillows with what looks like vomiy stains on them, the overwhelming smell of wet dog in the room and dog food caked to the doormat (we were told that was not possiboe becausethey have a no pet policy), the caution tape on the patio door, the wires hanging from the patio ceiling and the rat traps outside the room. The adjoining room door did not lock properly, and to get the exterior door to lock I had to slam it and hold all my weight, then turn the lock. They did not provide the rental as advertised. The lack of front desk allows for staff to neglect guests with real concerns. We waited in a flea filled room, getting bitten for 45 mins for staff to assist who never showed up. We checked out within 1 hour of checking in. We were not given any support from their guest services, and when we requested a refund for the unsanitary accommodations, we were told the policy would not allow it.